Tend Support

Write to us at tend.support@tech3n.com — a real person reads every message. You'll find answers to common questions below.

Where is my data stored?

Your streak, mood check-ins, journal and onboarding answers live only on your phone. There is no account and no cloud copy. Use Profile → Export my data to save a copy.

How does the AI work, and can I turn it off?

The “Should I text my ex?” check and journal reflections send your words through our relay to an AI provider, only after you agree, and only when you ask. The relay doesn't store your text, and your name is never sent. Turn it off anytime in Profile → AI companion.

How do I manage or cancel Tend Plus?

Subscriptions are handled by the App Store or Google Play. Open Profile → Subscription → Manage, or your store account's subscription settings, to change or cancel. To restore a purchase on a new phone, tap Restore purchase.

How do I start over?

Profile → Reset app data permanently deletes everything Tend keeps on your phone. Export first if you'd like to keep your journal.

If you need support right now

Tend is not a crisis service. If you are in immediate danger, contact your local emergency number. You can find free, confidential helplines in your country at findahelpline.com.